Warrenville Youth and Family Services


Warrenville Youth and Family Services (WYFS) is a community based program of Outreach Community Ministries. The purpose of WYFS is to provide assistance to the residents of Warrenville and the surrounding communities in effectively dealing with a wide variety of personal, family and social concerns. Toward this purpose, the professional staff at WYFS provide individual, marital, family and group therapy, as well as consultation and referral services. WYFS also provides a variety of prevention and community education services.

Outreach Community Ministries is a Christian community service organization, striving to put Christian faith into responsible action. The organization has been called into existence by local churches to respond supportively to the needs of young people and their families. The organization is committed to providing excellence in human services and demonstrating compassion for the whole person. Outreach Community Ministries also offers services through Wheaton Youth Outreach (WYO) and the Outreach Community Center in Carol Stream (OCC).

Case Management Services Program

Case management services at WYFS provides practical assistance to Warrenville residents. Case managers help their clients by directly providing, or connecting them to resources that provide food, clothing, housing, employment opportunities, child care, basic household finance education, legal counsel, therapy services, etc. Many clients seek our services when facing a financial crisis that compels them to request assistance from our department. WYFS stewards approximately $30,000 of financial assistance each year for the community it serves.  Despite the responsibility to distribute financial assistance, the diversity of concerns that are presented to the department is truly extraordinary and challenging.  One of the primary roles of our staff and interns is to listen carefully to each story to accurately assess the situation confronting the client.  We then strive to make a thoughtful and empathetic intervention, leveraging the education and experience of our staff and resources to their fullest potential.

Hispanic Outreach Program

The goal of the Hispanic Outreach Program is to celebrate Hispanic heritage and to develop community leaders within Warrenville’s Hispanic residents through participation on the Hispanic Council. The Hispanic Council meets regularly to plan community events (including the annual Posada in December, activities for Dia Del Nino in May and games for the annual block party at Country Ridge apartments each August).   In addition to events, the Hispanic Council plans workshops and other opportunities (often in Spanish) for Hispanic residents to gain knowledge and understanding of resources within the community. The primary role of WYFS staff and interns around Hispanic Outreach is to facilitate Hispanic Council meetings and provide administrative support for events and scheduled workshops.

Intern Responsibilities

The intern will be well supported by staff and also be expected to make positive contributions to the department’s workflow. After training, interns will meet with clients daily, fielding a variety of concerns.  Through supervision, interns will learn interview and assessment skills, gain understanding of community resources, provide referral information and take steps towards maturity as a professional helper. Interns are responsible for advocating for clients.  Interns will learn and perform reporting for department performance evaluation and grant requirements.  Interns will have the opportunity to engage in other activities, such as job search and housing search assistance.

Requirements

The intern will be well supported by staff and also be expected to make positive contributions to the department’s workflow. After training, interns will meet with clients daily, fielding a variety of concerns.  Through supervision, interns will learn interview and assessment skills, gain understanding of community resources, provide referral information and take steps towards maturity as a professional helper. Interns are responsible for advocating for clients.  Interns will learn and perform reporting for department performance evaluation and grant requirements.  Interns will have the opportunity to engage in other activities, such as job search and housing search assistance.

The intern will receive experience in the overall working of a Christian, community based social service ministry. The intern will gain valuable knowledge of the issues confronting immigrant families, the working poor, those who are attempting to move from welfare to work, and the social institutions (government, religious, business), which most impact these populations. Individual supervision will be provided by Bachelor‘s and Master’s Level staff.

Hours

Case management internships are for six to nine months. The internship is 12-20 hours per week and can be negotiated based on internship requirements.

 

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