Public Benefits Intern (Semester or Academic Year)
Outreach Community Center in Carol Stream (OCC)
OCC is a multi-purpose neighborhood resource center serving residents in the southern section of Carol Stream. OCC provides a wide range of community services including: casework, counseling, summer and afterschool programs, tutoring, mentoring, and community development.
Case Management Services
OCC provides practical assistance to the south Carol Stream Community by directly providing or connecting clients to resources that provide food, clothing, housing, employment opportunities, child care, basic household finance education, legal counsel, therapy services, etc. The role of staff and interns is to listen carefully to each client to accurately assess the situation and to strive to make a thoughtful and compassionate intervention.
After training, the intern will meet with clients daily, assessing their public benefit needs and whenever possible, assist in the enrollment, reinstatement and/or appeal process for that individual’s public benefits. The primary focus will be on assisting families in need of child care costs under the Child Care Assistance Program (CCAP) and nutrition assistance such as the Supplemental Nutrition Assistance Program (SNAP) and Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). Through supervision, the intern will learn interview and assessment skills, gain understanding of community resources, provide referral information and develop as a professional helper. The intern will be well supported by staff and will be expected to make positive contributions to the department. The intern will learn and perform reporting for department performance evaluations and grant requirements. Other responsibilities include advocating for clients, assisting with data entry, scheduling appointments for general case management needs and fee agreements, tracking an individual or family’s awarded benefits, and assisting with the annual Christmas Store. Group facilitation and other opportunities are available for those interested in work with children or older adults.
The intern will receive experience in the overall working of a Christian, community-based social service ministry. The intern will gain valuable knowledge of the issues confronting immigrant families, the working poor, those who are attempting to move from welfare to work, and the social institutions (government, religious, business), which most impact these populations.
BA or MA student in social work, psychology or a related field. Some social service or volunteer experience preferred. Outreach seeks interns that demonstrate sensitivity to the needs of low-income and diverse populations who also support OCM’s Statement of Mission & Faith.
Minimum of 15 hours/week; Monday – Friday; between the hours of 8:30 am – 4:30 pm
Hours can be negotiated based on internship requirements. Internship can be for one semester or the entire academic year.
Weekly individual MSW supervision provided.
Hannah Sims | HR@outreachcommin.org | www.outreachcommunityministries.org